Northwest Community Health Center (NWCHC) is seeking a full-time Clinical Programs Manager.  Under the direction of the Executive Director, the Clinic Programs Manager provides leadership, supervision and expertise for overall health center quality and departments operational effectiveness. The Clinic Programs Manager coordinates with other leadership members to ensure the NWCHC provides high quality healthcare service leading quality improvement activities while ensuring patient safety.

The Clinical Programs Manager also functions as the organization’s Privacy Officer, ensuring compliance and integrity of the electronic health record through the development of workflows for proper data collection and functionality.

Description of Duties and Responsibilities

Hire and supervise clinical team lead, medical records and case management staff
Oversee the development and implementation of staff orientation and training schedules.
Ensure completion of annual patient satisfaction
Prepare monthly quality reports/dashboards
Participate in the development and implementation of policies and procedures
Participate in the achievement of performance management goals
Addressing complaints and resolving problems
Shares expertise in other areas in support of organizational objectives
Limited direct patient care, health education, and clinical case management
Collaborate with NWCHC Compliance Officer for clinical risk needs
Promotes and demonstrates the mission and vision of NWCHC
Develops and maintains good working relationships with all departments, the leadership team and medical staff
The successful candidate will have a minimum of 1 year off experience in a healthcare setting or combination of at least 2 years’ relevant education, training, or experience.  Must have a current Montana RN or LPN license, and previous management/leadership experience is preferred.   Candidates must demonstrate independent thinking, excellent verbal and written communication skills, and proficiency with technology.

Wage will be determined on credentials, experience and qualifications.

NWCHC offers competitive salary and benefits. To apply, please submit a resume and cover letter:

NWCHC

Maria Clemons

320 E 2nd Street

Libby, MT 59923

maria.clemons@northestchc.org

406-283-6919